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Cookies and privacy policy

KENDALES D. O. O. Privacy Policy 
The protection of personal data of our users is an important concern of our company. All personal data provided to us is protected in accordance with applicable legislation. All online activities of Kendales d. o. o. comply with European legislation (EU Directive 95/46/EC, 2002/58/EC and Treaty Conventions ETS 108, ETS 181, ETS 185, ETS 189) and national legislation of Central and Eastern European countries. The Privacy Policy covers the handling of data that you provide to Kendales d. o. o. when you visit our website

Personal data is any information that can identify you. For example, personal data is your first name, last name, e-mail or physical address. We do not collect your personal data, except when you allow it. In these cases, the Kendales d. o. o. guarantees that it will safeguard personal data as confidential.

For business purposes, we collect the following personal data: first and last name, address and place of residence, e-mail address, and other data that you enter as a user in forms on the website. The company is not responsible for the accuracy of the data you enter as a user. The IP addresses of users accessing the website are also collected in order to ensure security and provability. When a user accesses the website, they are assigned a unique session cookie for identification and monitoring of the shopping cart.

Kendales d. o. o. can also store other cookies on the user's computer, such as the user's identification number in an encrypted form (to identify the user on the next visit) and cookies used by the Google Analytics system (analysis of website visits). Session cookies are stored in the server memory only for the duration of the visit and are deleted after one hour of inactivity, whereas permanent cookies are stored on the visitor's computer for 2 years, after which they become inactive.


Personal data is collected and processed for the following purposes and in accordance with one of four possible legal bases:


Purpose of processing  Legal bases for
data collectionDuration  
Duration of processing 
Entering and executing a contractual relationship, concluding a contract, marketing activities, selling products and Entering and executing a contractual relationship, concluding a contract, marketing activities, selling products and similar During the term of contractual relationship and 10 years afterwards
Enquiries, additional information, ordering, products and services Explanation or execution of During the term of contractual relationship and 10 years afterwards
News, educational content, notifications about news and offers from our business, news and special offers for you, sales you can take advantage of, educational content about products, services and more Individual’s consent Until consent is withdrawn
Participation in marketing research questionnaires, surveys and other tools we use to get to know you and provide you with the best possible user experience Individual’s consent Until consent is withdrawn


E-mail messages
The user can send questions for Kendales d. o. o. by e-mail to the addresses listed on the website, thereby entrusting the controller with the specified data. Such data will be used exclusively for answering the user’s question. The e-mail addresses listed on the website are business e-mail addresses. By sending an e-mail to the addresses listed on this website, the user agrees to the general terms and conditions of use of the website.

User’s rights 
The user can at any time request to be informed about the personal data processed by the controller, for limitation of processing or for deletion, correction or transfer of data. Any questions related to the protection of personal data on the website can be sent to

Personal data protection 
Kendales d. o. o. strives to ensure the safety of personal data. The data submitted by users via e-mail, telephone, etc. are confidential and are treated in accordance with applicable legislation. Kendales d. o. o. shall protect personal data and prevent any misuse. Access to personal data shall only be granted to persons authorised by Kendales d. o. o. (employees, contractual partners). Users are also responsible for the protection of personal data themselves.

Transmitting personal data to authorised partners
Any data that the user discloses to the controller is confidential. Kendales d. o. o. does not submit such data to unauthorised third parties. However, personal data may be submitted to trusted partners or as required by law, in accordance with applicable legislation. Data may be submitted to:
– subsidiaries for processing of customer orders related to specific subsidiaries;
– companies for data processing and information services that ensure uninterrupted operation of the website and its improvements (hosting, e-mail marketing, etc.);
– marketing agencies for remarketing purposes;
– companies ensuring a smooth purchase process (delivery services, etc.);
– but only to the extent necessary for the successful execution of the order;
– authorised institutions if required by law (courts, etc.).

All partners who have access to personal data are obliged to handle such data with due diligence and in accordance with applicable legislation.

Automatic data logging (non-personal data)
Whenever you access the website of Kendales d. o. o., general, non-personal data (users of web search engines, number of visits, average time spent on the website, pages visited) is automatically recorded (not as part of the login). We use this information to measure traffic to our website and improve its content and usability. Your data is not subject to further processing and is not submitted to any third party.

Links to other websites
The Privacy Policy refers to the website of Kendales d. o. o. The web pages on this website may contain links to other providers within and outside of Kendales d. o. o., to which this Privacy Policy does not apply. Therefore, when you leave the website of Kendales d. o. o., read the privacy policy of each website that collects personally identifiable information.

The personal data controller is Kendales d. o. o., Dolenji Novaki 16 a, 5282 Cerkno, Slovenia. Any questions about privacy and the use of personal data can be submitted to