{"id":22848,"date":"2022-07-13T10:05:54","date_gmt":"2022-07-13T08:05:54","guid":{"rendered":"https:\/\/kendales.si\/piskoti-in-politika-zasebnosti\/"},"modified":"2022-10-03T21:01:54","modified_gmt":"2022-10-03T19:01:54","slug":"cookies-and-privacy-policy","status":"publish","type":"page","link":"https:\/\/kendales.si\/en\/cookies-and-privacy-policy\/","title":{"rendered":"Cookies and privacy policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;m&#8221; module_class=&#8221;dh-valign-center-section&#8221; _builder_version=&#8221;4.17.5&#8243; background_color=&#8221;#383838&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(25,25,25,0.85) 65%|rgba(25,25,25,0.95) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;http:\/\/kendales.si\/wp-content\/uploads\/2022\/08\/Kendales-Novice.jpg&#8221; custom_margin=&#8221;||||false&#8221; custom_padding=&#8221;120px||0px||false|false&#8221; custom_padding_tablet=&#8221;120px||||false|false&#8221; custom_padding_phone=&#8221;120px||20px||false|false&#8221; custom_css_main_element=&#8221;height: 40vh&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row make_equal=&#8221;on&#8221; module_class=&#8221;dh-valign-center-row&#8221; _builder_version=&#8221;4.17.5&#8243; height=&#8221;500px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.5&#8243; background_enable_image=&#8221;off&#8221; background_size=&#8221;contain&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.17.5&#8243; text_font=&#8221;||||||||&#8221; header_text_color=&#8221;#ffffff&#8221; header_font_size=&#8221;60px&#8221; header_line_height=&#8221;1.4em&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_margin_tablet=&#8221;||0px|-44px|false|false&#8221; custom_margin_phone=&#8221;|-20px|0px|0px|false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;14px&#8221; text_font_size_last_edited=&#8221;off|desktop&#8221; header_font_size_tablet=&#8221;45px&#8221; header_font_size_phone=&#8221;40px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;#ffb400&#8243; border_color_left=&#8221;#A77979&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1>Cookies and privacy policy<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.17.5&#8243; custom_padding=&#8221;20px||||false|false&#8221; custom_padding_tablet=&#8221;20px||||false|false&#8221; custom_padding_phone=&#8221;20px||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.17.5&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>KENDALES D. O. O. Privacy Policy\u00a0<\/strong><br \/>\nThe protection of personal data of our users is an important concern of our company. All personal data provided to us is protected in accordance with applicable legislation. All online activities of Kendales d. o. o. comply with European legislation (EU Directive 95\/46\/EC, 2002\/58\/EC and Treaty Conventions ETS 108, ETS 181, ETS 185, ETS 189) and national legislation of Central and Eastern European countries. The Privacy Policy covers the handling of data that you provide to Kendales d. o. o. when you visit our website www.kendales.si.<\/p>\n<p><strong>PURPOSE OF DATA COLLECTION<\/strong><br \/>\nPersonal data is any information that can identify you. For example, personal data is your first name, last name, e-mail or physical address. We do not collect your personal data, except when you allow it. In these cases, the Kendales d. o. o. guarantees that it will safeguard personal data as confidential.<\/p>\n<p>For business purposes, we collect the following personal data: first and last name, address and place of residence, e-mail address, and other data that you enter as a user in forms on the kendales.si website. The company is not responsible for the accuracy of the data you enter as a user. The IP addresses of users accessing the website are also collected in order to ensure security and provability. When a user accesses the website, they are assigned a unique session cookie for identification and monitoring of the shopping cart.<\/p>\n<p>Kendales d. o. o. can also store other cookies on the user&#39;s computer, such as the user&#39;s identification number in an encrypted form (to identify the user on the next visit) and cookies used by the Google Analytics system (analysis of website visits). Session cookies are stored in the server memory only for the duration of the visit and are deleted after one hour of inactivity, whereas permanent cookies are stored on the visitor&#39;s computer for 2 years, after which they become inactive.<\/p>\n<p><strong>NAMEN ZBIRANJA PODATKOV<\/strong><\/p>\n<p>Personal data is collected and processed for the following purposes and in accordance with one of four possible legal bases:<\/p>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td><strong>Purpose of processing\u00a0<\/strong><\/td>\n<td><strong>Legal bases for<br \/>\ndata collectionDuration\u00a0\u00a0<\/strong><\/td>\n<td><strong>Duration of processing\u00a0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Entering and executing a contractual relationship, concluding a contract, marketing activities, selling products and <\/td>\n<td>Entering and executing a contractual relationship, concluding a contract, marketing activities, selling products and similar<\/td>\n<td>During the term of contractual relationship and 10 years afterwards<\/td>\n<\/tr>\n<tr>\n<td>Enquiries, additional information, ordering, products and services<\/td>\n<td>Explanation or execution of <\/td>\n<td>During the term of contractual relationship and 10 years afterwards<\/td>\n<\/tr>\n<tr>\n<td>News, educational content, notifications about news and offers from our business, news and special offers for you, sales you can take advantage of, educational content about products, services and more<\/td>\n<td>Individual&#8217;s consent<\/td>\n<td>Until consent is withdrawn<\/td>\n<\/tr>\n<tr>\n<td>Participation in marketing research questionnaires, surveys and other tools we use to get to know you and provide you with the best possible user experience<\/td>\n<td>Individual&#8217;s consent<\/td>\n<td>Until consent is withdrawn<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><strong>E-mail messages<\/strong><br \/>\nThe user can send questions for Kendales d. o. o. by e-mail to the addresses listed on the website, thereby entrusting the controller with the specified data. Such data will be used exclusively for answering the user&#8217;s question. The e-mail addresses listed on the website are business e-mail addresses. By sending an e-mail to the addresses listed on this website, the user agrees to the general terms and conditions of use of the kendales.si website.<\/p>\n<p><strong>User&#8217;s rights\u00a0<\/strong><br \/>\nThe user can at any time request to be informed about the personal data processed by the controller, for limitation of processing or for deletion, correction or transfer of data. Any questions related to the protection of personal data on the kendales.si website can be sent to  <a href=\"mailto:info@kendales.si\">info@kendales.si<\/a><\/p>\n<p><strong>Personal data protection\u00a0<\/strong><br \/>\nKendales d. o. o. strives to ensure the safety of personal data. The data submitted by users via e-mail, telephone, etc. are confidential and are treated in accordance with applicable legislation. Kendales d. o. o. shall protect personal data and prevent any misuse. Access to personal data shall only be granted to persons authorised by Kendales d. o. o. (employees, contractual partners). Users are also responsible for the protection of personal data themselves.<\/p>\n<p><strong>Transmitting personal data to authorised partners<\/strong><br \/>\nAny data that the user discloses to the controller is confidential. Kendales d. o. o. does not submit such data to unauthorised third parties. However, personal data may be submitted to trusted partners or as required by law, in accordance with applicable legislation. Data may be submitted to:<br \/>\n&#8211; subsidiaries for processing of customer orders related to specific subsidiaries;<br \/>\n&#8211; companies for data processing and information services that ensure uninterrupted operation of the website and its improvements (hosting, e-mail marketing, etc.);<br \/>\n&#8211; marketing agencies for remarketing purposes;<br \/>\n&#8211; companies ensuring a smooth purchase process (delivery services, etc.);<br \/>\n&#8211; but only to the extent necessary for the successful execution of the order;<br \/>\n&#8211; authorised institutions if required by law (courts, etc.).<\/p>\n<p>All partners who have access to personal data are obliged to handle such data with due diligence and in accordance with applicable legislation.<\/p>\n<p><strong>Automatic data logging (non-personal data)<\/strong><br \/>\nWhenever you access the website of Kendales d. o. o., general, non-personal data (users of web search engines, number of visits, average time spent on the website, pages visited) is automatically recorded (not as part of the login). We use this information to measure traffic to our website and improve its content and usability. Your data is not subject to further processing and is not submitted to any third party.<\/p>\n<p><strong>Links to other websites<\/strong><br \/>\nThe Privacy Policy refers to the website of Kendales d. o. o. The web pages on this website may contain links to other providers within and outside of Kendales d. o. o., to which this Privacy Policy does not apply. Therefore, when you leave the website of Kendales d. o. o., read the privacy policy of each website that collects personally identifiable information.<\/p>\n<p>The personal data controller is Kendales d. o. o., Dolenji Novaki 16 a, 5282 Cerkno, Slovenia. Any questions about privacy and the use of personal data can be submitted to \u00a0<a href=\"mailto:info@kendales.si\">info@kendales.si<\/a>.<\/p>\n<p><!-- \/wp:paragraph -->[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cookies and privacy policyKENDALES D. O. O. Privacy Policy\u00a0 The protection of personal data of our users is an important concern of our company. All personal data provided to us is protected in accordance with applicable legislation. All online activities of Kendales d. o. o. comply with European legislation (EU Directive 95\/46\/EC, 2002\/58\/EC and Treaty [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\n<p><b>This is a sample page.<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<h3>Overview<\/h3>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Additional non-returnable items:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul>\n<li>Gift cards<\/li>\n<li>Downloadable software products<\/li>\n<li>Some health and personal care items<\/li>\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Please do not send your purchase back to the manufacturer.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>There are certain situations where only partial refunds are granted:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul>\n<li>Book with obvious signs of use<\/li>\n<li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n<li>Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<h2>Refunds<\/h2>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<b>Late or missing refunds<\/b>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<b>Sale items<\/b>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<h2>Exchanges<\/h2>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<h2>Gifts<\/h2>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<h2>Shipping returns<\/h2>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To return your product, you should mail your product to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<h2>Need help?<\/h2>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Contact us at {email} for questions related to refunds and returns.<\/p>\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-22848","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kendales.si\/en\/wp-json\/wp\/v2\/pages\/22848","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kendales.si\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kendales.si\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kendales.si\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kendales.si\/en\/wp-json\/wp\/v2\/comments?post=22848"}],"version-history":[{"count":2,"href":"https:\/\/kendales.si\/en\/wp-json\/wp\/v2\/pages\/22848\/revisions"}],"predecessor-version":[{"id":22921,"href":"https:\/\/kendales.si\/en\/wp-json\/wp\/v2\/pages\/22848\/revisions\/22921"}],"wp:attachment":[{"href":"https:\/\/kendales.si\/en\/wp-json\/wp\/v2\/media?parent=22848"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}